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Frequently Asked Questions


I'm getting no results for my search query
Please be sure that you type only “Name, Artist or Album” Do not copy and paste “Youtube Link"


I'm not able to download
Please make sure you click on the “RED” "Download Mp3 HD” button to get all of the download options. If any extra browser tab popup “Most probably a Pop-under Ad” please close the tab and go back to the main site download page and click the desired download option again. eg. 320kbps / 256kbps / 192kbps / 128kbps.


I just get an error message and no file when I click download
Please send us the error code you see on the error page via our contact form.


When I click the download button it keep loading, no download option showing
This happens due to download conversion server overloaded, please try to download at a later time.

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